You can reset your password in My account.
1. Click on « Mot de passe oublié ? ».
2. Fill in your email address and click on « VALIDER ».
We will send you an email with instructions on how to reset it.
Please note: If you are already logged in, please log out first to be able to see the « Mot de passe oublié ? » button.
I have not received the email with instructions:
You should receive the email within 10 minutes. If you have not received it, please first check:
1. If it is in your spam or junk email folder.
2. If it is in your list with blocked senders.
3. Gmail users: If it is in your "Promotions" folder.
Outlook users: If it is in your "Other" folder (when using a focused inbox).
Still cannot find it?
It might be that your email provider automatically blocks our emails. To ensure that you receive emails from us, please add <firstname.lastname@example.org> to your trusted senders-list.