If you have no saved projects in the app, we recommend to uninstall the app and reinstall it after.
Please note: If you delete the app, you will lose all saved projects!
If you do have saved projects in the app, please check the following:
1. Is there enough storage space?
2. Is your phone up to date? If not, please update to the latest OS version.
Still doesn't work?
We kindly ask you to fill in our contact form with the following information:
1. What is the version of your phone's OS? Click here if you don't know which version you are using.
2. Did it work before and since when are you experiencing this issue?
3. Please add a short description of the issue.
4. Attach a screenshot of the creator tool showing that it does not open.